Privacy Policy

Your Privacy Matters to Us

We're committed to protecting your personal information and being transparent about how we collect, use, and share your data.

Last updated: January 2025

Information We Collect

Information You Provide

  • Email address when you subscribe to our newsletter or download templates
  • Name and contact details when you fill out contact forms
  • Messages and inquiries you send through our contact forms
  • Preferences and interests you select (e.g., automation topics)
  • Payment information when purchasing services (processed securely through third-party providers)

Information Automatically Collected

  • Website usage data (pages visited, time spent, click patterns)
  • Device information (browser type, operating system, screen resolution)
  • IP address and general location (country/region level)
  • Referral sources (how you found our website)
  • YouTube engagement data (if you interact with our channel)

Cookies and Tracking

  • Essential cookies for website functionality
  • Analytics cookies to understand website performance
  • Marketing cookies for relevant content (with your consent)
  • YouTube embedded videos may set cookies per Google's privacy policy

How We Use Your Information

Primary Uses

  • Send you automation templates, tutorials, and educational content
  • Respond to your inquiries and provide customer support
  • Improve our website, content, and services based on usage patterns
  • Send newsletter updates about new YouTube videos and blog posts
  • Process payments and deliver purchased services

Marketing Communications

  • Weekly newsletter with automation tips and new content
  • Notifications about new template releases
  • Announcements about services and special offers
  • Blog launch notifications (if you've signed up)
  • You can unsubscribe from marketing emails at any time

Analytics and Improvement

  • Understand which content is most valuable to our audience
  • Optimize website performance and user experience
  • Create better automation tutorials based on popular topics
  • Measure the effectiveness of our educational content

Information Sharing

We DO NOT Sell Your Data

  • We never sell, rent, or trade your personal information
  • We don't share your email list with other companies
  • Your automation preferences and interests remain private

Limited Sharing with Service Providers

  • Email service providers (for newsletter delivery)
  • Website hosting and analytics services
  • Payment processors (for secure transaction handling)
  • Customer support tools (to respond to your inquiries)
  • All service providers are bound by strict confidentiality agreements

Legal Requirements

  • We may disclose information if required by law
  • To protect our rights, property, or safety
  • To prevent fraud or abuse of our services
  • In connection with legal proceedings

Data Security

Security Measures

  • SSL encryption for all data transmission
  • Secure hosting with regular security updates
  • Limited access to personal data on a need-to-know basis
  • Regular security audits and monitoring
  • Secure backup systems with encryption

Data Retention

  • Newsletter subscribers: Until you unsubscribe
  • Contact form inquiries: 2 years for support purposes
  • Website analytics: 26 months (Google Analytics standard)
  • Payment records: As required by law (typically 7 years)
  • Inactive accounts may be deleted after 3 years

Your Rights

Access and Control

  • Request a copy of the personal data we hold about you
  • Update or correct your personal information
  • Delete your account and associated data
  • Unsubscribe from marketing communications
  • Opt out of non-essential cookies

GDPR Rights (EU Residents)

  • Right to access your personal data
  • Right to rectification (correction) of inaccurate data
  • Right to erasure ("right to be forgotten")
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing

CCPA Rights (California Residents)

  • Right to know what personal information is collected
  • Right to delete personal information
  • Right to opt-out of the sale of personal information
  • Right to non-discrimination for exercising privacy rights

Third-Party Services

Services We Use

  • Google Analytics (website analytics)
  • YouTube (video hosting and analytics)
  • Email service providers (newsletter delivery)
  • Payment processors (Stripe, PayPal)
  • Hosting providers (website infrastructure)

External Links

  • Our website contains links to third-party sites
  • We're not responsible for their privacy practices
  • We recommend reviewing their privacy policies
  • YouTube embeds are subject to Google's privacy policy

Questions About This Policy?

We're here to help clarify any privacy concerns you may have.

General Privacy Questions

Email us for any privacy-related inquiries

privacy@sociaphase.com

Data Requests

Request access, correction, or deletion of your data

Contact Form

Important: This privacy policy may be updated periodically. We'll notify subscribers of significant changes via email and update the "Last modified" date above.