Terms of Service
Terms of Service
Clear, fair terms that govern your use of Sociaphase services, templates, and educational content.
Last updated: January 2025
Table of Contents
Important Notice
These terms constitute a legally binding agreement between you and Sociaphase. Please read them carefully before using our services. If you have questions about any provision, contact us before proceeding.
Acceptance of Terms
Agreement to Terms
- By accessing or using Sociaphase services, you agree to be bound by these Terms of Service
- If you disagree with any part of these terms, you may not access our services
- These terms apply to all visitors, users, and customers of Sociaphase
- Your continued use of our services constitutes acceptance of any updates to these terms
Eligibility
- You must be at least 18 years old to use our services
- You must provide accurate and complete information when creating an account
- You are responsible for maintaining the confidentiality of your account
- You may not use our services for any illegal or unauthorized purpose
Description of Services
Educational Content
- YouTube tutorials on automation and AI workflows
- Written guides and blog posts (when available)
- Email newsletters with automation tips and strategies
- Community support through comments and discussions
Digital Products
- Downloadable automation templates (n8n, Zapier, Make.com formats)
- Step-by-step implementation guides
- Workflow documentation and troubleshooting resources
- Access to template library and updates
Professional Services
- Custom automation development and consulting
- Enterprise automation audits and strategy sessions
- Implementation support and training
- Ongoing optimization and maintenance services
User Responsibilities
Acceptable Use
- Use our services only for lawful purposes and in accordance with these terms
- Respect intellectual property rights of Sociaphase and third parties
- Do not attempt to reverse engineer, modify, or redistribute our templates without permission
- Maintain the security of your account credentials and notify us of any unauthorized access
Prohibited Activities
- Sharing or reselling our paid templates or services without authorization
- Using our content to create competing automation education services
- Attempting to hack, disrupt, or damage our website or services
- Posting spam, malicious content, or inappropriate material in comments
- Violating any applicable laws or regulations while using our services
Platform Compliance
- You are responsible for ensuring your use of our automation templates complies with platform terms of service (Instagram, LinkedIn, Twitter, etc.)
- We provide guidance on safe automation practices, but ultimate compliance responsibility lies with you
- We are not liable for any account suspensions or penalties resulting from your automation activities
Intellectual Property
Our Content
- All content on Sociaphase (videos, templates, guides, etc.) is owned by Sociaphase or licensed to us
- You may not copy, distribute, or create derivative works without explicit permission
- Our trademarks, logos, and brand elements may not be used without authorization
- User-generated content (comments, suggestions) may be used by us for educational purposes
Template Usage Rights
- Free templates: Personal and commercial use allowed, no redistribution
- Paid templates: Single-user license unless otherwise specified
- Enterprise clients: Usage rights defined in separate service agreements
- You may modify templates for your own use but may not redistribute modified versions
Third-Party Content
- Some templates integrate with third-party services (APIs, platforms)
- You are responsible for complying with third-party terms of service
- We do not guarantee continued availability of third-party integrations
Payment and Billing
Pricing and Payments
- All prices are listed in USD unless otherwise specified
- Payment is required before access to paid services or templates
- We accept major credit cards and PayPal through secure payment processors
- Prices may change with 30 days notice to existing customers
Refund Policy
- Digital templates: 14-day refund period if templates are fundamentally broken
- Consulting services: Refunds handled case-by-case based on service delivery
- No refunds for services already delivered or templates already downloaded
- Refund requests must be submitted via email with specific reasons
Subscription Services
- Recurring subscriptions automatically renew unless cancelled
- You may cancel subscriptions at any time through your account or by contacting us
- Cancellations take effect at the end of the current billing period
- No partial refunds for unused portions of subscription periods
Disclaimers and Limitations
Service Availability
- We strive for 99% uptime but do not guarantee uninterrupted service availability
- Scheduled maintenance will be announced in advance when possible
- We are not liable for losses due to service interruptions or technical issues
- Third-party platform changes may affect template functionality
Educational Nature
- Our content is for educational purposes and should not be considered professional advice
- Results from using our templates may vary based on individual circumstances
- We do not guarantee specific outcomes or performance improvements
- You should test all automations in safe environments before full implementation
Platform Risk Disclaimer
- Social media platforms frequently update their terms of service and algorithms
- Automation practices that are compliant today may become prohibited in the future
- We provide best practices guidance but cannot guarantee account safety
- You assume all risks associated with automation activities on third-party platforms
Limitation of Liability
Liability Limits
- Our total liability for any claims shall not exceed the amount you paid for our services in the 12 months preceding the claim
- We are not liable for indirect, incidental, special, or consequential damages
- This includes but is not limited to lost profits, data loss, or business interruption
- Some jurisdictions do not allow limitation of liability, so these limits may not apply to you
Third-Party Actions
- We are not responsible for actions taken by social media platforms against your accounts
- We are not liable for changes to third-party APIs or services that affect our templates
- You acknowledge that automation carries inherent risks that we cannot control
Termination
Termination by You
- You may stop using our services at any time
- You may request deletion of your account and associated data
- Cancellation of subscriptions can be done through your account or by contacting us
- You remain responsible for any outstanding payments
Termination by Us
- We may suspend or terminate your access for violation of these terms
- We may discontinue services with 30 days notice
- In case of immediate termination for cause, no refunds will be provided
- You will be notified of termination via email when possible
Governing Law and Disputes
Applicable Law
- These terms are governed by the laws of [Your Jurisdiction]
- Any disputes will be resolved in the courts of [Your Jurisdiction]
- If any provision of these terms is found unenforceable, the remainder shall remain in effect
Dispute Resolution
- We encourage resolving disputes through direct communication first
- For unresolved issues, we prefer mediation before litigation
- You agree to provide us with reasonable opportunity to address concerns
Questions About These Terms?
We're here to clarify any questions you may have about our terms of service.
Updates: We may update these terms periodically. Significant changes will be communicated via email and posted on this page with an updated "Last modified\" date.
By Using Our Services, You Agree to These Terms
Your continued use of Sociaphase services constitutes acceptance of these terms of service and any future updates.